Privacy Policy

HDM Communities is operated by HDM Communities. This policy explains how we handle personal information collected through our website, inquiries, communications, and services.

We collect information you provide, such as your name, email, phone number, service address, requested work, scheduling preferences, uploaded photos, communications, and consent choices.

We also maintain quotes, service records, and payment status. Payment information is handled by our payment provider according to its privacy practices.

Depending on the tools enabled on our website, we may collect technical information such as IP address, browser type, device information, and page activity through cookies or similar technologies.

We use information to respond to requests, evaluate work, prepare quotes, schedule and deliver services, process payments, provide support, maintain business records, and protect our systems.

We send promotional communications only according to applicable requirements and your communication preferences.

We share information as needed with providers that support our website, customer management, communications, scheduling, payment processing, and service delivery. They may use the information to perform work for us, subject to appropriate restrictions.

We may disclose information when required by law or reasonably necessary to protect rights, safety, or security.

We do not sell personal information.

Mobile information, SMS opt-in data, and text messaging consent are not shared with third parties or affiliates for their own marketing or promotional purposes. This does not prevent sharing with providers that help deliver our text messaging program under appropriate restrictions.

Our website may use cookies and similar technologies for functionality and, where enabled, analytics. You can manage cookies through your browser and any consent controls provided on the website.

[BEFORE PUBLICATION: Identify the actual analytics, advertising, and cookie tools used and revise this section accordingly. If actual practices conflict with this policy, revise the policy and controls.]

Photos you submit or authorize us to take may be used to evaluate and document requested work. We will obtain separate permission before using identifiable property or customer photos in public marketing.

We retain information as reasonably needed for service delivery, business records, dispute resolution, and legal obligations. We use reasonable safeguards, but no electronic system is completely secure.

You may contact us to request access, correction, or deletion of your information, subject to applicable law and legitimate recordkeeping needs.

You may unsubscribe from marketing emails using the unsubscribe link and opt out of texts by replying STOP or contacting us. We may retain consent and opt-out records to honor your preferences.

Our website and services are intended for adults. We do not knowingly collect personal information from children under 13. Contact us if you believe a child has provided information.

We may update this policy and publish the revised effective date. For privacy questions or requests, contact hdmcommunities@gmail.com or 813-388-8629.