HDM Communities
Terms & Conditions
Effective date: January 1, 2026
1. About These Terms
These terms govern use of our website and requests for services from HDM Communities. Any accepted written quote or service agreement also applies. If it conflicts with these general terms, the accepted agreement controls for that work.
2. Inquiries and Booking
Submitting an inquiry does not confirm an appointment, guarantee availability, or establish a final price. Work is scheduled after we review the request and both parties agree to the scope, price, and scheduling details.
3. Scope of Work
We accept only work within our capabilities and any applicable legal requirements. We may decline a request or recommend another provider.
Additional work or changes require customer approval of the revised scope and any additional charges before proceeding.
4. Pricing and Payment
The quote or service agreement will state the price, payment timing, and any applicable charges. We disclose additional fees before acceptance. Submitting a website form does not authorize a charge.
5. Customer Responsibilities
Customers must provide accurate information, have authority to authorize work at the property, and provide safe access. Please disclose known damage, hazards, access restrictions, or conditions relevant to the work.
6. Scheduling and Rescheduling
Service timing depends on availability, weather, access, and site conditions. We will communicate material scheduling changes.
Please contact us promptly if you need to cancel or reschedule. Any cancellation, missed-access, deposit, or refund terms must be disclosed in the quote or service agreement before acceptance.
7. Conditions and Results
Results may vary based on the condition, age, material, and prior damage of the property or item. Any specific guarantee must be stated in the accepted quote or service agreement. Nothing in these terms limits rights or remedies that cannot lawfully be limited.
8. Service Concerns
Contact hdmcommunities@gmail.com or 813-388-8629 with any concern and relevant details. We will review the matter and discuss an appropriate resolution. These terms do not waive claims relating to our negligence or misconduct.
9. Website Content
Our website content belongs to HDM Communities or its licensors. You may use the website for personal information and legitimate service inquiries. Do not misuse forms, interfere with the website, or submit unlawful material.
10. Privacy and Text Messages
Our Privacy Policy describes how we handle personal information. Text participation is optional and governed by the Text Messaging Policy below. Accepting these terms alone does not establish marketing text consent.
11. Applicable Law
These terms are governed by applicable Florida law and applicable federal law, without limiting mandatory consumer protections.
12. Changes and Contact
We may update these website terms prospectively. Changes do not alter an already accepted service agreement without agreement by both parties.
Text Messaging Policy
The following terms apply to our optional text messaging program. For text messaging assistance, contact hdmcommunities@gmail.com or 813-388-8629.
Program Description
With your consent, HDM Communities sends service-related texts about inquiries, quotes, scheduling, reminders, service updates, and customer support.
Promotional texts are sent only if you separately opt in to marketing messages.
Consent
You can enroll through an optional website checkbox or another documented opt-in method. Providing a phone number alone does not enroll you. Consent is not a condition of purchase.
Consent applies to HDM Communities and the message categories described when you enroll. It does not authorize messages from unrelated businesses.
Frequency and Charges
Message frequency varies based on your requests, services, and subscriptions. Message and data rates may apply. Contact your mobile carrier about your plan.
Opting Out
Reply STOP to opt out. You may also contact hdmcommunities@gmail.com or 813-388-8629 or communicate another clear request to stop texts.
After opting out, you may receive one confirmation text. No additional program texts will be sent unless you provide new consent. Opting out does not cancel a booked service; contact us to arrange another communication method.
Help
Reply HELP for assistance, email hdmcommunities@gmail.com, or call 813-388-8629.
Delivery
Messages may be delayed or undelivered due to carrier or technical conditions. Carriers are not liable for delayed or undelivered messages. Do not use text messaging for emergencies.
Privacy
We use your number and messaging records to operate the program and honor your preferences. Mobile information and SMS consent are not sold or shared with third parties or affiliates for their own marketing. Providers supporting message delivery may process this information on our behalf.
See our Privacy Policy at /privacy-policy.
Number Changes
Please notify us if you change or relinquish your phone number so we can update our records.
Contact
HDM Communities
Email: hdmcommunities@gmail.com
Phone: 813-388-8629
See also our Privacy Policy.
